Frequently Asked Questions

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 Home health care is a range of medical and non-medical services provided in a patient's home to help them recover from illness, injury, or surgery, or to manage chronic conditions. 

 Eligibility typically includes individuals who are homebound and require skilled nursing care or therapy services. This can include those recovering from surgery, managing chronic illnesses, or needing palliative care. 

Vision Healthcare Services LLC provide a variety of services including skilled nursing care, physical therapy, occupational therapy, speech therapy, medical social work, and personal care services. 

 You can get started by contacting our agency directly. We will work with your physician to obtain the necessary referrals and set up an initial assessment to determine your care needs. 

Many home health services are covered by Medicare, Medicaid, and private insurance. We can assist with verifying your coverage and understanding any out-of-pocket costs. 

Yes, home health care services can be provided in various living arrangements, including private homes, assisted living facilities, and other residential settings. 

 During the first visit, a nurse or therapist will conduct a comprehensive assessment of your health status, discuss your goals, and develop a personalized care plan. 

 All our healthcare professionals undergo rigorous background checks, credential verification, and continuous education to ensure they provide the highest quality care. 

 Absolutely. We encourage family involvement and provide education and support to family members to help them care for their loved ones effectively. 

 Our agency provides 24/7 on-call support for urgent needs and emergencies. You can contact us anytime if you require assistance. 

 We welcome feedback and take all complaints seriously. You can contact our office directly at  804-277-4606 to speak with a supervisor or submit feedback through our website.